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tayajili requires Know Your Customer (KYC) verification before you can make your first withdrawal. Accepted government-issued IDs include a Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID, or PRC ID. You may also be asked to submit a selfie holding your ID and proof of billing address. KYC is typically reviewed within 24 to 48 hours.

On the tayajili Login page, click the "Forgot Password" link. Enter the email address linked to your account and tayajili will send you a password reset link. The link expires after 30 minutes for security reasons. If you do not receive the email, check your spam folder or contact our support team.

No. tayajili strictly enforces a one-account-per-player policy. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances. If you believe a duplicate account was created in error, contact our support team immediately.

You can update your contact number, email address, and communication preferences from your tayajili account dashboard under "Profile Settings." Changes to your legal name or date of birth require supporting documentation and must be submitted to our support team for manual review, as these are tied to your KYC verification.

tayajili supports a wide range of payment options popular with Filipino players: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. All transactions are processed in Philippine Peso (₱). We are continuously working to add more local payment options to make banking as convenient as possible for players across Metro Manila, Cebu, Davao, and beyond.

The minimum deposit at tayajili is ₱100 for most payment methods including GCash and PayMaya. Bank transfer minimums (BPI, BDO, Metrobank) may vary slightly depending on the bank's own transfer limits. There are no deposit fees charged by tayajili — though your bank or e-wallet provider may apply their own transaction fees.

GCash and PayMaya deposits are typically credited to your tayajili account instantly or within a few minutes. Bank transfers (BPI, BDO, Metrobank) may take up to 1 to 3 business hours depending on the time of transfer and your bank's processing schedule. If your deposit has not reflected after 3 hours, contact our support team with your transaction reference number.

tayajili offers a diverse game library built for Filipino players. You can enjoy Slots with hundreds of titles from top providers, Live Game tables with real dealers, Bingo rooms, the unique Pearls of Bingo experience, and more through the tayajili Casino section. Sports betting and sabong are also available for fans of PBA, NBA, UFC, and boxing.

Yes. All tayajili slot and RNG-based games use certified Random Number Generators (RNG) that are independently tested to ensure fair and unpredictable outcomes. Live casino games use real physical equipment (cards, roulette wheels) operated by trained dealers, streamed in real time. tayajili is committed to transparency and fairness in every game on the platform.

Absolutely. tayajili is fully optimized for mobile play. The platform runs smoothly on Android and iOS devices through your mobile browser — no app download required. Whether you're commuting on the MRT in Manila or relaxing at home in Davao, you can access the full tayajili game library from your smartphone or tablet.

Pearls of Bingo is one of tayajili's featured game experiences — a uniquely themed bingo variant that combines the classic bingo format with exciting bonus mechanics and a vibrant visual style. It's a great option for players who enjoy bingo but want something a little more dynamic than a standard game room. Check the tayajili Platform for current Pearls of Bingo schedules and prize pools.

tayajili offers a welcome bonus for new members upon their first qualifying deposit. The specific bonus amount and terms are displayed on the tayajili Platform at the time of registration. Bonuses are subject to wagering requirements before winnings can be withdrawn — always read the full bonus terms before opting in. Bonuses are available to players aged 21 and above only.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the requirement — slots typically contribute 100%, while table games may contribute less.

Ongoing promotions at tayajili — including reload bonuses, cashback offers, and special event promotions — are listed in the Promotions section of the platform. Some promotions are automatically credited to your account, while others require you to opt in or enter a promo code. Check the tayajili Platform regularly so you don't miss out on limited-time offers.